A managed Hermes agent built around the way you already work.
828 Pros builds custom Hermes agents for professionals across Western North Carolina. We connect each agent to your current email, calendar, documents, CRM, project systems, and other tools, then keep it maintained as your work changes.
Based near Mills River and managed locally. You keep control of important actions.
Give recurring coordination work a reliable owner.
Many professionals have good software but no system connecting it. Your agent keeps the context and watches the open loops. When judgment is needed, it brings the decision back to you.
Scattered business context
Important information lives across email and files as well as calendars and project systems. The agent can work across approved sources instead of starting from scratch every time.
Research and document work
The agent can gather sources, prepare briefs, organize records, and draft documents while you keep responsibility for the final judgment.
Follow-up and open loops
Requests and leads can be tracked alongside deadlines and handoffs, so the next action is visible before the work goes stale.
Daily operational visibility
Useful digests can show what changed, what is blocked, and what needs your attention without another dashboard to monitor all day.
We start with your work, then build the agent around it.
We map the systems you already use, agree on what the agent should be allowed to do, and implement supported connections in stages. Important external actions stay under human approval.
Workflow discovery
We identify the recurring work and information sources, then map the decisions and handoffs that make an agent worth building.
Agent build
We configure a dedicated managed Hermes agent with the right context and tools, along with clear boundaries and approval rules.
Integration and care
We connect supported systems, test the real workflows, and keep the agent maintained as your business changes.
A working relationship, not a software handoff.
We are based near Mills River and work with professionals throughout WNC. You get someone who understands the process and keeps improving the agent as the business changes.
Built with you
We learn how the work actually moves through your business before deciding what the agent should handle.
Your systems stay in place
We connect supported tools where practical rather than forcing your business into a replacement stack.
Human control stays explicit
The scope defines what can run automatically and what must come back to you as a draft or approval request.
One operating agent across the tools you already use.
Every build is scoped to the client. We connect supported systems only after the access and approval boundaries are clear.
Email and calendars
Approved access can support inbox triage and meeting preparation. It can also provide scheduling context, reminders, or draft replies.
CRM and project tools
The agent can read or update supported systems according to the permissions and approval rules set for the engagement.
Documents and operational memory
The agent can use approved policies and project notes alongside working files to build a reliable memory for the organization.
Web and public data
The agent can gather source-backed research, compare options, and prepare material for a human decision.
Owner and team summaries
Scheduled or on-demand digests can surface changes, blockers, pending work, and decisions that need attention.
Draft-first actions
The agent can prepare messages and documents, plus updates and other next steps, for review before anything consequential happens.
What a managed Hermes agent means in practice.
What is a managed Hermes agent?
It is a dedicated AI agent configured around your work, connected to approved systems, and maintained by 828 Pros after launch.
Who does 828 Pros work with?
We work with professionals, firms, small teams, and local organizations throughout Western North Carolina. Current use cases include real estate, construction and trades, professional services, and community organizations. Fit depends on the workflow rather than the industry.
Do I have to replace the systems I already use?
No. We map your current systems first and connect the agent to supported tools where practical. A forced software migration is not the default.
What systems can a Hermes agent connect to?
Depending on access and support, an agent can connect to email, calendars, cloud files, CRMs, project or job systems, websites and forms, as well as other APIs.
What can the agent do on its own?
Permissions are defined with each client. Research and summaries may run automatically, and tracking can too. Customer messages and financial actions can stay approval-gated.
Do you need my passwords to get started?
No. Do not send passwords through the website form. Supported integrations use narrow, approved authorization methods after the scope is clear.
Tell us what you want your agent to handle.
Share the recurring work, systems, or bottleneck. We will map what is practical and propose the first useful build.
Do not send passwords here. We will never ask for credentials through this form.
Prefer to call? (828) 332-5623 · Prefer email? [email protected]