Western North Carolina Trades

Stop losing leads your office doesn't have time to catch.

828 Pros is the system that recovers the revenue your busy shop is leaking — missed calls, cold estimates, missing reviews, and invisible local search. Built for WNC plumbers, HVAC, electricians, and service contractors.

Starting at $99/mo · no contract · first month free

Where your revenue is leaking

You're on a job. Your phone rings. You don't answer. That caller is probably already dialing the next plumber on Google. Here's what else is slipping through the cracks:

Missed calls

62% of callers who don't get an answer never call back.

Cold estimates

Most contractors never follow up on unsold quotes. Thousands walk away.

Missing reviews

Shops with more recent reviews get 2× the calls. Most owners never ask.

Quiet past customers

Old customers due for seasonal service — never contacted.

Invisible in AI search

Ask ChatGPT for a plumber in your town. You don't come up.

No-shows & delays

Scheduling drift eats tech productivity and owner sanity.

The Office-in-a-Box

One system that catches what your office doesn't have time to. Quiet, automatic, working 24/7 in the background.

Missed call text-back

When you can't pick up, the caller gets an automatic text within 30 seconds: "Sorry we missed you — we'll call right back." You get the caller's info on your phone immediately. Recover the leads you're already losing.

Estimate follow-up

Gave a quote, customer went quiet? We auto-text 2-3 days later: "Still thinking about that water heater? Happy to answer any questions." Closes jobs that would otherwise disappear.

Review generation & response

After every completed job, customer gets a text with a Google review link. New reviews get professional responses. Unhappy feedback gets routed to you privately before it becomes a public 1-star.

Seasonal reactivation

Every spring and fall, your past customer list gets a simple text: "Time for your annual tune-up — reply YES to book." Brings back work you already earned.

AI search visibility

We optimize your Google Business Profile, fix directory inconsistencies, add schema to your site, and build an FAQ page AI crawlers love. When someone asks ChatGPT or Google for a plumber in your area, you show up.

Unified inbox (optional)

Text, email, Facebook, Instagram, and Google messages all in one place. Respond from your phone. Stop juggling five apps.

Pricing

Start small. Add layers as you grow. No contract, cancel anytime, first month free.

Starter
$99/mo

The two biggest leaks, patched. Best for solo operators and new shops.

  • Missed call text-back
  • Review request automation
  • Simple lead capture
  • Phone notifications
Pro
$599/mo

Full operational layer. Best for multi-truck growth-focused companies.

  • Everything in Core
  • Pipeline / CRM
  • Appointment reminders
  • Landing page
  • Monthly reporting
  • Text-to-pay invoicing
  • AI after-hours receptionist (optional)

How it works

1

Walk-in demo

We meet in person or on a quick call. We show you exactly what a missed call looks like now vs. with 828 Pros. Takes 10 minutes.

2

We wire it up

Starter takes ~30 minutes to configure. Core takes 2-3 hours. We handle everything — you keep your existing phone, your existing number, and your existing workflow.

3

First month free

You see the text-backs, the review requests, and the recovered leads. If it's working, we keep going. If not, walk away — no charge, no pressure.

4

Monthly report

Every month you get a one-page summary: leads recovered, reviews gained, estimates re-engaged, AI visibility progress. No guessing at the value.

Built for the trades

Plumbers · HVAC · Electricians · Roofers · General contractors
Landscapers · Painters · Cabinet installers · Pressure washing · Tree services

Book a demo — jared@828pros.com Call (828) 279-1338

Western North Carolina only · no contract · first month free