About

A local operator for managed Hermes agents in Western North Carolina.

828 Pros is based near Mills River and builds custom agents around the systems professionals already use, with explicit human control for important actions.

What 828 Pros is

828 Pros builds and manages custom Hermes agents for professionals and organizations across Western North Carolina. Each agent is configured around the client's real work and connected to supported systems already in use, such as email, calendars, documents, CRMs, project tools, websites, and other approved tools.

The company is based near Mills River and works with clients throughout the Asheville and Hendersonville area. Important customer-facing and financial actions stay approval-gated unless a client explicitly scopes otherwise.

Who it is for

Fit depends more on the workflow than the industry. Current use cases include real estate, construction and trades, professional services, firms, small teams, and community organizations that need recurring coordination work owned reliably without replacing their current stack.

How the work is delivered

  • Workflow discovery: map recurring work, sources, decisions, and handoffs
  • Agent build: configure a dedicated managed Hermes agent with context, tools, boundaries, and approval rules
  • Integration and care: connect supported systems, test real workflows, and keep the agent maintained as the business changes

Operating boundaries

  • Existing systems first when practical
  • No passwords through website forms
  • Narrow, approved authorization methods after scope is clear
  • Draft-first or approval-gated handling for consequential external actions

Founder

828 Pros is owned and operated by Jared Lucas, based in Western North Carolina. Public contact: [email protected] and (828) 332-5623.

Service area

Primary coverage includes Asheville, Hendersonville, Mills River, Fletcher, Arden, Black Mountain, and nearby Western North Carolina. See the WNC areas page for geography details.

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